If you have questions, we have answers.

Can I withdraw winnings in Bank Account? When will my money come in bank account? When are Mega Leagues starting? We have all the answers to your questions.

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How to Play?​

Magic Rummy is a real money rummy game where magic happens every day. Play Rummy’s multiple formats with over 20 Lakh+ rummy players online, on-the-go. Have fun playing at high or low stakes and withdraw your winnings in your Paytm Wallet or Bank account instantly.

With Magic Rummy, dreams come true because we all need a little magic in our lives. Play with real players and defeat them to win real money! 

  • Demonstrate your skill, 24X7 on a 100% Hacker-Proof, 100% Secure game 
  • Transfer your winnings at any time, anywhere with to your Paytm or bank accounts
  • Benefit from the inbuilt intelligence – which warns, blocks hackers real-time and alerts real-time and prompts them to stop misusing the system
  • Get a lucrative referral program – refer the Magic Rummy app to your friends and family and earn extra money!
  • Interact with highly responsive and prompt customer support which is trained to resolve any queries.

Experience the magic. 

 …. Go  

Playing online rummy on Magic Rummy is super easy!  All you need to do is login in just one click for free on our website, android, or iOS app. This would hardly take a few seconds and then you are all set to play rummy. Also, be surprised to get Free Instant Cash on your first sign up!

Read More about Daily Login Benefits here.

Yes. Our one-click sign up process requires you to give your mobile number, where you will receive all important communication – OTPs, and alerts. 

However, if you don’t want to sign up via mobile number you can use the Facebook or Google login process. Email ID is optional but highly recommended. If you are active on your email id you will receive the best deals and timely alerts on your email at your convenience.

A Magic Rummy player gets different kinds of Bonuses every month. Welcome Bonus, Joining Bonus, Initial Bonus are different terms for the same thing. 

On your first login, you get Rs 510 (Cash+Bonus). You can start playing cash tables instantly.  Then when you deposit, you get a higher value for your deposit with a deposit bonus and extra cash. Read more about the latest promotions here.

Play for the Magic!

Yes absolutely! You can log in on magic rummy play cash tables with just bonus money. When you play the games with 100% bonus money you can’t withdraw the winnings, but it is a great way to keep practicing your game.

Keep playing on the app until you feel ready for a magic rummy cash game or Leagues. However, to withdraw your winnings you will have to play Cash Tables. Play Now

Yes. We at Magic Rummy follow a stringent policy to secure all player information and credentials. Rein Games the producer of Magic Rummy has a comprehensive information security program and information security policies which contain managerial, technical, operational, and physical security control measures adopted by Rein Games for the protection of Sensitive Personal Data and Other Personal Information.

At MagicRummy we are committed to protecting the privacy of our users. All details about a User’s Account – pertinent to the transaction and, game history is only available to the player and its access is highly safe and secure. Please read about our Data Security policy here.

No. Rummy Players playing real cash games online from Assam, Telangana, Orissa State are prohibited to play cash games. The state government has passed an Ordinance amending the Gaming Act 1974 banning online Rummy in these states. However, you can continue to play practice Rummy games for free on our app or website.

Yes, we have the best customer support team also known as Game Experts. Our Gamer Experts are trained to help you in the  best possible way with any game-related issue. They understand the game nuances and also offer support in your preferred language.
You can contact us on all channels –  Facebook/Instagram, Whatsapp, Call, or Email.

Call Hours – 10AM- 7PM | Mon-Sat | M  +91-9560049892 | E – [email protected]

Facebook Here | Instagram Here

The OTP (One Time Password) is sent to the number you use in the signup process. Please ensure you are checking OTP on the device with the entered mobile number.

Time Frame for getting the OTP: You will generally receive the OTP within 1 minute of entering your correct mobile number. If you still didn’t receive OTP via SMS:

  • Please ensure that you have provided the correct mobile number & it’s in the coverage area.
  • A poor network can cause a delay in OTP.
  • You can try updating an alternate phone number.
  • Or you can try to login via Facebook or Google login process.

If you still require more help, please reach out to us at +91-9560049892 or on the social handles. Facebook Here | Instagram Here

Full Loss = 80. Full loss or full hand is when the other person declares and you don’t have the first life present in your declaration set. This is when you lose all 80 points. This is the maximum loss you can have in the Point Rummy game. In order to mitigate this loss, please make sure you have first life (valid pure sequence of 3+ cards) within the first 2-3 turns of the game.

Turn Timer – 25 Secs | Extra Timer – 30 Secs. Every time your turn comes during the gameplay you get 25 seconds to pick the card (from the open or close deck) and throw a card. If you miss your turn time due to delay (network or other) . You also have an Extra Timer. This extra timer is like a buffer which is for the whole game, so use it judiciously. It should be always saved for the time your network is becoming poor.

Joker (Printed) or Wild Card can only be picked from the Closed Deck and not discard pile. Throwing a joker is giving your opponent one of the highest valuable cards. Some players can throw this card to favor the person seated next to him and use it for collusion. Thus if you accidently or knowingly drop a joker, your opponent will not be able to pick it from the deck.

 We love variations of Rummy, which make the game more challenging. One such variation of Rummy is Raise Rummy. In this format, the stakes in the same game keep “rising” . Point Value of the game increases after every round. Point Value increases once everyone, beginning with the player sitting next to Dealer, completes their turn. Say the Point Value raises in this order.

 

  • First Round – Rs 0.10 per point
  • Second Round – Increase by 50% Rs 0.15 per point
  • Third Round – Increase by 50% Rs 0.20 per point
  • Fourth Round – Increase by 50% Rs 0.25 per point

At any given point, the player on the game table would know the current rupee value and next rupee value. Raise Rummy takes the thrill of the Rummy game to another level. You know that the stakes in the next round will be slightly higher and if your calculations are correct, you might get the right card and Win.

Just like a Gunshot, this rummy variation is super fast and super fun. Gunshot Rummy is a variation of Rummy where a game lasts for only one deal with no middle drop and time banks. See the magic of your money get 4X in just few minutes

Turn Timer is 25 seconds. No Time Banks.  First Timer for the open card is 30 seconds.

Magic Rummy doesn’t support multiple tables. So if you are playing a hand/game then you won’t be able to start another table until you drop from that game. However we do provide our players an option to drop out of turn. So after seeing your cards, if you decide, then you can drop your cards quickly and start another game.

Valid pure sequence is a 3 or more consecutive cards without any joker (or wild card). The 1st pure sequence is also known as 1st life. Impure sequence is 3 or more consecutive cards but with jokers (or wild cards). A Valid Impure Sequence is 3 ❤️   | Joker | Joker. So an impure sequence of 3 can have 2 jokers. One impure sequence of 4 can have 3 jokers too. 

Pro Tip – Tunnela/ Trinala is a valid pure sequence and 1st Life also. For more tips keep playing on Magic Rummy.

Pure Sequence (4 Cards) 

 Initial Drop – 10 Points | Middle Drop – 30 Points. Dropping at the right time can help you mitigate your losses. Initial Drop is the event when you drop your 13 cards or fold the cards without picking any card from the closed/open deck. 

In Magic Rummy you can drop out of turn also. Any other drop in the game is Middle Drop. Also if you are disconnected in the game for 3 consecutive turns then the game automatically will make you Middle Drop.

Disconnection Scenario : You will get dropped after 3 consecutive missed moves/turns. This is to protect you from the full loss of 80 and make your hand middle drop.

If a Player gets disconnected he can’t come back on the game, he is marked as away on the game. Other players can’t see that the player is Away for the first turn. But if you use your full timer and back up timer, then the next turn timer will become 10 seconds. Now anytime you come back on the game you will have to click on the button “I am Back” and your turn timer will be reset to 25 seconds.

No. Dropped Hand cards are not displayed to any opponent during the result display. Showing dropped cards will reflect others your playing behaviour and thus these cards will become part of the closed deck.

Rein Game treats all its players with equal fairness. Being fair is being just, equitable, impartial, unbiased, dispassionate, objective means free from favor toward either or any side. 

Also being fair implies a proper balance of conflicting interests. None of parties with a conflict of interest – like employees, family, relatives, and closed ones of employees can withdraw winnings from the platform. It also means not we don’t differentiate our Users on the basis of caste, creed, skill, sex, age, and other parameters. Please read the other details of our FairPlay Policy here.

Levels in the Player Profile are the player’s VIP level. Higher the level, higher the VIP status. When the player completes certain milestones, his VIP level is upgraded. Players with higher VIP level can avail higher benefits in the game.

Yes. It’s an easy process. Send us an email at [email protected] with your current number and a valid reason for changing the mobile number.

We will take the below steps –

  1. We will send an OTP on your current number registered with Magic Rummy
  2. You are requested to share that OTP and your new number via email, within 30 mins.
  3. Upon verifying the details, we will transfer your account to your new number.
  4. Post this transition, please log in to Real 8 Ball Pool account with new number and OTP (which will now come on new number)

In order to ensure a smooth transition, we will also request you to stay offline through the transition period.

At Magic Rummy we don’t have separate Practice tables. When you are not playing with Cash and only have Bonus money left, then you can play tables for free with real players. (and they are practice tables) . Keep playing on the practice table so you can try to improve your skills for your next big win!

Magic Rummy assured you that the game is 100% legal, safe and secure.Rein Games game developer company of Magic Rummy is a registered organization with the Indian Government. Our game is completely legal, safe and complies with all the government rules and regulations.

We would also like to inform you that in case of any kind of issue or query you can always write to us or call our customer care number, we assure you all doubts or queries will be solved by our customer care representative/Game Experts.

Deposit & Withdrawal​

In order to derive the most value from an app, you should know the best deposit codes you can use on the app. Make sure you use these deposit codes and enjoy the benefits – 

  • FIRST  – Get Rs 100 for just Rs 50 | Rs 50 Cash Extra | For First time depositors
  • SPECIAL – Get Rs 200 for just Rs 99 | Rs 101 Cash Extra | Offer Valid during your Birthday Month. Happy Birthday!  
  • GOLDMINE – This offer is truly a Goldmine and a very popular amongst power users. Get Rs 25,500 for Rs 25,000 | Rs 500 Cash Extra + 150 Golden Tickets 

Deals of the Day – Look out for regular Deals of the Day and use the best codes that are shown to you.

Know about today’s deals here.

If you understand the game – rummy, you should Add Cash and play with real money. It is super easy to add cash in Magic Rummy – all modes such as Credit Card, Debit Card, Net Banking, and Paytm Wallet are available. We offer the best-in-class joining cash and bonus for all our new users. To know the best deposit codes for you, click here.

Also to learn more about rummy read our blogs daily here

If you’re playing Magic Rummy cash game, you’ll get your winnings instantly in your Magic Rummy account. If you’re also playing leagues, you’ll get your winnings after the whole league is over and the winners are decided. Once you get the money in your Magic Rummy account, you can withdraw it instantly in your Paytm wallet or Bank account. No hidden charges or extra conditions are applied when you withdraw your winnings. Know more about the withdrawal process here.

Magic Rummy offers an awesome, user-friendly withdrawal process. The amount, user chooses to withdraw instantly gets deducted from his Magic Rummy wallet, disallowing him to use that amount for playing. Steps to put a withdrawal request

  1. Launch your Magic Rummy app.
  2. Click on Paytm Wallet and then click on Withdraw
  3. Enter the desired amount you want to withdraw from your Withdrawable Balance
  4. Verify your entered bank details
  5. Finally, click on the submit button to make a request

Note:

  • Complete KYC verification (Approved Address / Approved Bank Details / Approved Valid ID Proof) before your withdraw request
  • Your Withdrawable Balance should be more than ₹ 100/-
  • Maximum limit of withdrawing amount is Unlimited.

There is no limit.

You can play as many cash rummy games and leagues as you want to. However, if you feel that you are playing more than your comfort level and want to set up some game limits, please write to us on [email protected]. Please read about our Responsible Gaming Policy here.

Please rest assured, if the amount has been debited from your bank account and the transaction got failed, the bank will refund it within 4-10 working days. Be assured that your money is safe with the bank and it will be refunded in the account from which you made the payment – whether it is credit card, debit card and bank. If you want to understand the process for refund call our Game Experts and they will help you.

Magic Rummy brings to you instant and same-day withdrawals all 365 days (Including Bank Holidays).

 

  1. If the request is provided before 1:00 PM you will receive the withdrawal funds by 3-4 PM the same day.
  2. If you provide the request after 1:00 PM you will receive the withdrawal funds by 3-4 PM next day
  3. If you have any instant withdrawal limit showing on your app you will receive that amount instantly in your Paytm account. 

The minimum withdrawal request per transaction is Rs 50 at Magic Rummy. Read more about our super easy withdrawal process here <blog>

No. There is no processing fee on any withdrawal amount. We want to make withdrawals easy & seamless for our playing users.

No Limit! A user can place unlimited withdrawal requests in a day. We want to offer the best withdrawal service to our players.

Daily Maximum limit for total withdraw amount is ₹ 50,000/-

 Make some basic checks at your end

  • Please make sure the account details you might have entered are correct, if not correct please send us an email at [email protected]
  • Login your bank account app you might not have received the SMS (Please check with your bank as you might have received the amount).
  • If your withdrawal was coming in Paytm, make sure you haven’t exceeded the transactional limit set by Paytm. Also make sure you have completed your KYC with Paytm too.
  • If you withdrawal gets rejected due to some transactional issue, our team calls you and updates you
  • Finally reach out to our Game Experts, and rest assured your money and winnings are always safe with Magic Rummy

Always at your service.

Our inbuilt intelligence prompts us whenever there is fair-play or terms & conditions violation. It could be possible that non-fair-play activities are highlighted in your account. Whenever such alerts are raised your account and withdrawals are kept on hold. 

 

Magic Rummy is committed to providing fair-play on all gameplays. Our compliance team keeps a close eye on the gameplays of all the players. We follow the zero-tolerance policy against any fraudulent activity. If you want to put your case please write to us at [email protected].

Instant withdrawal gives you a chance to withdraw your winnings instantly in your paytm wallet. Voila! Your Paytm Account is loaded with winnings.

  • You get to experience the instant withdrawal, after you reach VIP Level 3 in the game.
  • The player requesting an Instant Withdrawal should not have any FairPlay violation or Terms & Condition violation history on Magic Rummy.
  • A minimum of ₹50 and a maximum of ₹500 can be withdrawn per day!

 

In case, you have violated the Fair Play Terms of Magic Rummy, after a number of successful Instant Withdrawals, the next & forthcoming Instant Withdrawal request by you will be put on hold & will continue to be on hold until an appropriate explanation is received. Such cases shall be treated in compliance with the “Fair Play Violation.”



In accordance with the provisions of our Terms & Conditions, you must possess a valid PAN and provide your PAN details and proof thereof immediately upon request, in order to enable us to credit such winnings and allow for Cash Withdrawals in this respect.

To under stand the TDS policy in detail you can visit here TDS Policy

Magic Rummy deposits the deducted TDS to the government and the details of the same are filed quarterly. TDS certificates for every Quarter will be uploaded on the website by the 3rd month of next Quarter, i.e., TDS certificates for October-December 2020 will be uploaded in the month of March 2021 and certificates for January- March 2020 will be uploaded in the month of June 2021.

You can download TDS certificates directly from the Magic Rummy application or website. Please follow the below steps to download TDS certificates:

  1. Open the browser and open Magic Rummy website (playmagicrummy.com)
  2. Login to your MagicRummy account and go to Menu (bottom left button)
  3. Click on My Account
  4. Click on Get TDS and download the TDS certificate for the respective period required.

What's your Rummy playing style?

KYC​

KYC stands for Know Your Customer. KYC is mandatory to check your eligible age (18+ years) for playing real money games. If you are a KYC verified user, it also shows that you are a genuine player and in the future, you can expect some special benefits.

To update your KYC document, click on “Paytm Wallet” on your Lobby page, To update your KYC document , go to the same, and you would have an option called as “KYC”, In the same option you can update your KYC details.

12-48 Hours! Once you have successfully submitted all the correct details, a dedicated team reviews your documents. 

  • The whole process might take 12-48 hrs from the submission time and you will keep getting a real-time status update on your Magic Rummy app (application) or website.
  • You would receive an SMS and Push Notification on your KYC approval or disapproval status. 
  • Our Game Experts also call the players whose KYC gets disapproved and help them complete it successfully.

If you still have any questions, please write to us on [email protected] with your registered mobile number and we will help you in the best possible way.

To know the reason for document rejection, click on the Paytm Wallet and go to your KYC tab. You will see the rejection reason.

Our Game Experts call the players whose KYC documents got rejected and help them complete the process.

For KYC verification you either need Pan Card, Adhar Card, Voter ID card or any Government approved ID proof.

As per RBI guidelines, we required valid ID proofs to ensure this is a valid account. If any amount is transferred in a  user’s bank account we have to collect all these necessary documents.

 

  • Pan Card or Date of Birth Proof also helps us establish that the playing user is above 18+ years, which is a mandatory requirement for any real money gaming.
  • Address Details also helps us establish your primary state. Real Money Gaming rules & regulation varies from state to state and thus we will adhere to these regulations.
  • Bank Details are required so that upon withdrawal we can transfer these winnings in your bank account. 
  • We at Magic Rummy keep exploring new secure methods to make withdrawals easy for our playing users. So watch-out as we come up with other pay-out methods.


Our users trust us with their personal documents like Government Approved ID proof and Bank Details. We value & uphold that trust in high esteem. The information shared with us is only used for user verification purposes and is never disclosed to any outside parties. Also, we value the trust that our playing users put in us and we keep all the user information in an encrypted state and on a highly secure database. Read about our privacy policy here.

When all the playing user’s documents – PAN Card/Government approved Documents, Bank Details and Age criteria are verified, the user becomes a KYC verified player.

Post this process the user can withdraw his/her winnings anytime in his/her bank account.

A KYC verified player is a premium player and gets special benefits on the game from time to time.

Earn Instant Cash​

The Royal VIP Program at Magic Rummy starts at VIP Level 4 and above. In this the players VIP Level 4 and above have to collect as many Golden Tickets in a month. The game has different features where players can collect Golden Tickets. Winners get huge Cash rewards up to Rs 50,000 Game Cash

How to collect Golden Tickets ?

  • Scratch Daily at different times of the day and collect Golden Ticket
  • Join VIP Leagues and rank higher to get Golden Tickets
  • Promote the Magic Rummy app to your friends and family and get Golden Tickets

Start Collecting Golden Tickets Now >>

The magical world of Magic Rummy has numerous charms. Golden Tickets is one of them with huge benefits and will satisfy all your fantasies. These tickets have the power that will be unleashed only for the top 3 players every month. Golden Tickets are rewards that you will get during your journey with the game. The more you collect, the higher chance you have to win an exotic experience and huge Cash rewards up to Rs 50,000 Game Cash

You can collect Golden Tickets from various methods,

  • Scratch Daily at different times of the day and collect Golden Ticket
  • Join VIP Leagues and rank higher to get Golden Tickets

Promote the Magic Rummy app to your friends and family and get Golden Tickets

The bonus that is awarded to a player in addition to their deposit is called a deposit bonus. Users can select any offer available for the deposit bonuses at the time of transaction made to add money. 

Deposit bonuses can be used once balances are not available in your winning balance and deposit balance.

If you want to avail the benefit then yes. Bonus can be availed only by entering the applicable bonus code while adding cash.

Magic Rummy offers a lot of bonuses and rewards to players during their magical journey

  • Welcome bonus for the players adding cash for the first time.
  • Special/festival bonus is an event based bonus and is offered during different times of the year.
  • Promote & Win bonus is issued when you refer your friends to Magic Rummy
  • Scratch & Win also opens new deposit codes and a chance to win more daily.

Promoter Program or Promote & Win is exactly like a referral program, but you get more benefits because it works on two levels.

  • You win Game Cash for the friends you bring to the app and also the friends they bring to the app. So you get 2X Reward. 

 

  • Plus there is no upper limit on how much you earn from a friend. One Friend can help you earn unlimited Game Cash. And if that Friend also invites 100 friends you get there benefit too

 

  • Get lazy and earn rewards when your friends & their friends play

We bring to our VIP players a unique promoter program. In this referral program you can earn Game Cash daily. Simple!

  • Share your unique referral/influence code (on whatsapp, facebook etc) with your friends & family.
  • Ask them to login and on the main screen, go to the section – Apply Code. Here ask them to apply your referral code.
  • Voila! You will start receiving the benefits – Unlimited Cash, Even greater than Rs 10,000 Cash for every friend
  • More Friends More Benefits More Cash

 In the App, Click on Promoter and check your winnings real time. If the winnings become greater than Rs 5,000 , you can call our team and request to shift these winnings to Paytm Wallet directly (without playing games). Magical isn’t it !

Leagues​

VIP League are leagues with big cash prizes and for special players.

Magic Rummy brings a lot of different Leagues – Hit The JackPot (When you declare with Jack) or Race for Diamonds (When you declare with Diamonds) or Odd or Even (When you declare with Odd Numbered Card on Odd Days and Even Numbered Card on Even Days)

These mind blowing VIP leagues are so engaging, and give you utmost experience of the winning. And finally the big reward of VIP leagues is that you win Game Cash instantly.

To know more about Today’s League and League Schedule, Visit Here.



 Everytime when you open the game you see a league button,

click on the league button and join the league. We offer both cash and free leagues for you to join and win huge cash prizes daily!

We offer both cash and free leagues at Magic Rummy. Free Leagues are great for players who enjoy the lower stakes and practice run, but for players looking for some serious fun explore the Cash/VIP Leagues. VIP Leagues brings to bigger cash prizes and has challenging formats like Race for Diamonds ( Declare with Diamonds & Increase your score) | Hit The JackPot (Declare with Jacks & Increase your score) | Lucky Losers

 

To know more about Today’s League and League Schedule, Visit Here.

Fair Play​

Rein Games, developer of Magic Rummy, treats all its players with equal fairness. Being fair is being just, equitable, impartial, unbiased, dispassionate, objective means free from favor toward either or any side. 

Also being fair implies that we maintain a balance of conflicting interests and disclose our interests clearly. None of parties with a conflict of interest – like employees, family, relatives, and closed ones of employees can withdraw winnings from the platform. We also testify that we don’t differentiate between our users on the basis of caste, creed, skill, sex, age, and other parameters. Please read the details of our FairPlay Policy here.

Magic Rummy adheres to detailed  privacy, fairplay and security policies. We are very proud of our core values transparency, trust, and responsibility towards our users. We assure you that there is no scope for any cheating/inappropriate activity on our platform.

No, Magic Rummy is strictly for users who are 18 and above (Date of Birth as specified in the Government approved document). This is a game of skill and is played with real money, so all the players have to adhere to the games Terms & Conditions. Read More about the Terms of Use here.

No. Having multiple accounts is strictly prohibited on Magic Rummy. Each player is allowed to make only one account. Making multiple accounts may result in the deletion of all duplicate accounts. It can also impact your original account, so please adhere to FairPlay policy.

Rummy Players playing real cash games online from Assam, Telangana, Orissa State are prohibited to play cash games. The state government has passed an Ordinance amending the Gaming Act 1974 banning online Rummy in these states.

However, you can continue to play practice Rummy games for free on our app or website.

Yes. We at Magic Rummy follow a stringent policy to secure all player information and credentials. Rein Games the producer of Magic Rummy has a comprehensive information security program and information security policies which contain managerial, technical, operational, and physical security control measures adopted by Rein Games for the protection of Sensitive Personal Data and Other Personal Information. 

At MagicRummy we are committed to protecting the privacy of our users. All details about a User’s Account – pertinent to the transaction and, game history is only available to the player and its access is highly safe and secure. Please read about our Data Security policy here.

Magic Rummy has a standard payment gateway, which is absolutely foolproof, safe and secure, with some common ones being Paytm, PayU, NetBanking, UPI, etc. Multiple payment options are offered (debit/credit card payment or net banking) to help smoothen the process of adding cash to your account. Moreover, Magic Rummy apps and portals are secured with a SSL certificate, thereby providing security of payments.

 

Another security feature is the secure transfer of bonuses

With all our security measures, you can rest assured that all transactions on Magic Rummy platform are safe and only you have access to your account. You are strongly advised not to share your account information, including the password, with anyone whosoever.

 

Legality of Rummy

Some people doubt the legal status of cash rummy, and confuse it with betting. The game of Rummy has been declared absolutely legal by the Supreme Court as it falls under the category of a “game of skill” and not “game of chance.” Hence, it is legal to play rummy online with the intention of winning cash